General Terms and Conditions of Sale

1. Scope of Application
These General Terms and Conditions of Sale (“Terms”) govern all transactions concluded through the website topschool-furniture.com (“the Website”) between the operator of the Website (“Seller”, “we”, “us”) and its customers (“Buyer”, “you”). By placing an order on the Website, you agree to be bound by these Terms without reservation. These Terms apply exclusively to all business relationships, and any terms and conditions of the Buyer that conflict with or deviate from these Terms shall not be recognized unless we have expressly agreed to them in writing.

2. Products and Specifications
The Website offers a curated selection of furniture and products specifically designed to meet the needs of educational and institutional environments. Our product range includes, but is not limited to, desks, chairs, storage solutions, and other furniture items suited for schools, offices, and similar facilities.
We make every effort to display the colors, textures, and dimensions of our products as accurately as possible. However, due to the nature of the materials used, particularly wood, leather, and fabrics, minor variations in color, grain, and texture are inherent and are not considered defects. These natural characteristics are part of the aesthetic and functional value of the products. Product dimensions provided on the Website are approximate and may be subject to minor tolerances, which are standard in the furniture industry. We reserve the right to amend product specifications in the interest of continuous improvement, provided such changes do not materially affect the quality or functionality of the product ordered.

3. Order Process and Formation of Contract
The presentation of products on the Website constitutes an invitation to treat, not a binding offer. When you place an order, you submit a binding offer to us to purchase the products in your shopping basket. We reserve the right to accept or reject any order at our sole discretion.
After submitting your order, you will receive an automated confirmation of receipt via email. This does not constitute acceptance of your order. A binding contract is only formed when we send you a formal order confirmation via email or, if earlier, when we dispatch the goods. In the event that a product is unavailable after an order has been placed, we reserve the right to offer a substitute product of equivalent or superior quality. Should you not accept the substitute, we will cancel the order and issue a full credit.

4. Delivery and Inspection
We are committed to processing and dispatching orders within a reasonable timeframe. Delivery dates and times provided on the Website or in order confirmations are estimates only and are not binding unless expressly stated otherwise. We shall not be liable for any delays caused by circumstances beyond our reasonable control, including but not limited to, actions of carriers, supply chain disruptions, or events of force majeure.
Upon delivery, the Buyer is responsible for inspecting the goods immediately to ensure they are complete and free from damage. Any visible damage or discrepancies in quantity must be reported to us in writing within a reasonable period following receipt. Failure to do so may affect your ability to make a claim. For larger items, delivery is typically to the curb or the main entrance of the property. It is the Buyer’s responsibility to ensure clear access and that the products will fit through doorways and stairs.

5. Retention of Title
Title to the delivered goods shall remain with the Seller until all outstanding claims arising from the purchase agreement have been paid in full. The Buyer is obligated to treat the goods with care while they remain the property of the Seller. In the event of any seizure or third-party claim on the goods, the Buyer must notify us immediately.

6. Return and Warranty Policy
We stand behind the quality of our products. The statutory warranty rights apply to all purchases. If a product is defective, please contact us promptly to initiate a warranty claim.
For non-defective items, we offer a return policy subject to certain conditions. Returns are generally only accepted for products that are unused, in their original packaging, and in a resalable condition. Custom-made or special-order items are non-returnable, as they are produced according to your specific requirements. All returns are subject to a reasonable restocking fee to cover the costs associated with processing and handling the returned merchandise. You will be responsible for the shipping costs associated with returning the item. Items that are returned due to a change of mind, rather than a defect, may be subject to a deduction from the refund to cover the original cost of shipping and handling, which is not recoverable by us.

7. Liability
To the fullest extent permitted by law, our liability is limited to the purchase price of the product in question. We shall not be liable for any indirect, consequential, or incidental damages arising from the use or inability to use the products. The limitations of liability do not apply in cases of gross negligence, willful misconduct, or claims for personal injury or death. For consumers, these limitations apply only to the extent permitted by law and do not affect your statutory rights.

8. Final Provisions
Should any provision of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected thereby. These Terms shall be governed by the laws of the jurisdiction in which our company is established, excluding its conflict of law principles. The place of performance and jurisdiction for any disputes arising from or in connection with these Terms shall be our registered place of business, provided that the Buyer is a merchant or a legal entity under public law.